Privacy Policy

Updated for General Data Protection Regulation

Introduction

The Civic Centre Uckfield takes the protection of your data seriously and is committed to protecting your personal information. It’s your information, it’s personal, and we respect that. We also want to maintain the trust and confidence of every one of our supporters, as well as each visitor who uses the Civic Centre website. Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure.

Visitors to this website

When someone visits this website we us a third-party service – Google Analytics – to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Security and Performance

We use a third-party service to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the site.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Use of Cookies

This site currently does not use cookies.

Third Party Organisations

We will never will never share, sell, rent or trade your personal information to any third parties for marketing or any other reasons.

How We Collect Your Personal Information

We collect your information when you decide to interact with us. This is usually when:

  • you book a room, hall or open space with us;
  • you sign up to receive emails from us via the form on our website.

We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you informed.

Information we obtain directly from you

Room, hall or open space bookings

When you book a room, hall or open space with us we request your name, full postal address and contact details (telephone number and/or email address). This enables us to make contact with you to invoice you for the booking and contact you regarding your booking.

Protecting your information

Civic Centre Uckfield is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorised access and improper use.

Room, hall or open space bookings

Your name, postal address and contact details are maintained on our computer booking system which is a standalone system accessed by Town Council office and care-taking staff only. It is maintained for the purpose of checking booking details and preparing the room, hall or open space for your booking.

Access to personal information

Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations (GDPR). If we do hold information about you we will: give you a description of it; tell you why we are holding it; tell you who it could be disclosed to; and let you have a copy of the information in an intelligible form.

Please make any such request in writing via our email address admin@uckfieldtc.gov.uk or by post to Data Protection, Uckfield Town Council, Civic Centre, Uckfield TN22 1AE

Our Location

The Civic Centre and Luxfords Restaurant location:

By car

The Civic Centre is located just off the High Street adjacent to the free public Luxford car park.

Heading up the hill (north) turn left off the High Street at NatWest bank and the Civic Centre is straight ahead accessed by steps or a ramp.

Follow the road into the free Luxford public car park (3 hours maximum) or up to the top section where you can park for up to 10 hours.

Use TN22 1AL in your GPS devices.

By train

Uckfield train station is situated at the bottom of the High Street.

On leaving the station turn right and walk up the hill (north).

Turn left off the High Street at NatWest Bank and the Civic Centre is straight ahead accessed by steps or a ramp.

By bus

Uckfield bus station is situated at the bottom of the town opposite the Tesco supermarket.

On leaving the bus station cross the road via the pedestrian crossing and turn left and up a short flight of steps to access Tesco car park. The Civic Centre is located to the right of the Tesco store accessed via steps or a ramp.

Alternatively cross the road via the pedestrian crossing and turn right to access the High Street. Proceed up the hill and then turn left off the High Street at NatWest Bank and the Civic Centre is straight ahead accessed by steps or a ramp.

Opening Times

The Civic Centre is normally open at 8.00am to facilitate hirers’ access but closing times vary according to room bookings and events.

The building is open to the public as part of the Wealden Community Toilet Scheme Monday – Saturday from 9.00am to 5.00pm.

Luxfords Restaurant is open 9.30am – 3.00pm, Monday to Saturday and by arrangement for specific events.

 

 

The Civic Centre
Uckfield, East Sussex,
TN22 1AE

Telephone:
01825 762774

Email:
admin@uckfieldtc.gov.uk

Luxfords Restaurant
T: 01825 761659

Booking office
T: 01825 769694

The booking office is open Monday to Thursday 9am to 5pm and Friday 9am to 4 pm

Facilities and Accessibility

The Civic Centre strives to be fully accessible with a range of facilities to support you. We aim to make your visit a memorable experience with every need catered for.

Please call us with any specific requirements

01825 762774

Facilities for disabled visitors

The Civic Centre can be accessed via ramps from the direction of the High Street and from Tesco supermarket. There is an automatic door providing access to the Civic Centre and there are disabled toilet facilities on the ground and first floors. The first floor can be accessed via the customer lift.

 

Facilities for the hard-of-hearing

There is an induction loop facility in the Weald Hall (where most events are held). Please ask if you require additional assistance when visiting or booking and we will do everything to accommodate you.

The Civic Centre
Uckfield
East Sussex
TN22 1AE

Hospitality Manager
David Nott
01825 747791

Privacy Policy

Bookings
Tel: 01825 747790

The Bookings Line is open
Monday to Thursday 9am to 5pm
Friday 9am to 4pm

Luxfords
Tel: 01825 761659

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Receive up-to-date news about our events, offers and Luxfords

The Civic Centre
Uckfield, East Sussex, TN22 1AE

Hospitality Manager
David Nott
Telephone: 01825 747791

Bookings
Telephone: 01825 747790
The Bookings Line is open Monday to Thursday 9am to 5pm, Friday 9am to 4pm

Luxfords
Telephone: 01825 761659

Subscribe to our newsletter



Receive up-to-date news about our events, offers and Luxfords

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