Introduction
The Civic Centre Uckfield takes the protection of your data seriously and is committed to protecting your personal information. It’s your information, it’s personal, and we respect that. We also want to maintain the trust and confidence of every one of our supporters, as well as each visitor who uses the Civic Centre website. Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure.
Visitors to this website
When someone visits this website we us a third-party service – Google Analytics – to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Security and Performance
We use a third-party service to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the site.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Use of Cookies
This site currently does not use cookies.
Third Party Organisations
We will never will never share, sell, rent or trade your personal information to any third parties for marketing or any other reasons.
How We Collect Your Personal Information
We collect your information when you decide to interact with us. This is usually when:
We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you informed.
Information we obtain directly from you
Room, hall or open space bookings
When you book a room, hall or open space with us we request your name, full postal address and contact details (telephone number and/or email address). This enables us to make contact with you to invoice you for the booking and contact you regarding your booking.
Protecting your information
Civic Centre Uckfield is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorised access and improper use.
Room, hall or open space bookings
Your name, postal address and contact details are maintained on our computer booking system which is a standalone system accessed by Town Council office and care-taking staff only. It is maintained for the purpose of checking booking details and preparing the room, hall or open space for your booking.
Access to personal information
Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations (GDPR). If we do hold information about you we will: give you a description of it; tell you why we are holding it; tell you who it could be disclosed to; and let you have a copy of the information in an intelligible form.
Please make any such request in writing via our email address admin@uckfieldtc.gov.uk or by post to Data Protection, Uckfield Town Council, Civic Centre, Uckfield TN22 1AE
The Civic Centre and Luxfords Restaurant location:
The Civic Centre
Uckfield, East Sussex,
TN22 1AE
Telephone:
01825 762774
Email:
Luxfords Restaurant
T: 01825 761659
Booking office
T: 01825 762774
The booking office is open Monday to Thursday 9am to 5pm and Friday 9am to 4pm.
The Civic Centre strives to be fully accessible with a range of facilities to support you. We aim to make your visit a memorable experience with every need catered for.
Please call us with any specific requirements
01825 762774
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